There are many other places our customers could go to get their books now and fast, however we are so grateful that they choose to buy from us! We are happy to place a special order or pre-order for our customers-here are some things to know about special orders:
We order from several different national distributors, so if it’s in print, it’s very likely we can get it for you.
Your order will almost always come with our normal store order, so there is usually no shipping charges.
If you need to order a book right away that does not come with our normal weekly order, a small shipping charge may apply.
Most books will arrive in the store in just 1-2 days (cut-off for 1 day is 12pm Sunday and Thursday). Some books have to come from a warehouse further away and may take 5-7 days.
Most books are returnable. If the book arrives and it is not what you want, you don’t have to buy it.
There is never an extra charge for special ordering unless it is an out-of-print/hard-to-find title, or that title is non-returnable. These titles are rare.
We hold your special order for up to two weeks and will give you a weekly call to remind you it’s here. We can always hold books longer if needed, just let us know!
We are happy to place pre-orders for books that have not come out yet. Just give us a call or email us and we will contact you when the book is released.
If a title is out of stock at our distributor (maybe it’s small press, or Oprah or The New York Times mentioned it), we can place a backorder for you. When the book is back in stock, we’ll get one in for you right away and contact you.
We are a full-service bookstore and have great relationships with many publishers. We can usually special order books directly from the publishers if they are not available from our distributor.
Sometimes titles are self-published by authors and are harder for us to acquire. We will try our best to see if we can get ahold of one of those books for you.
Please give us a call or email us during regular business hours to order or pre-order a new book coming out. To check our in-store inventory for a book, please call or email us during regular business hours. If we do not have the book in stock you are looking for, we would be happy to order it for you!